Team Heaven

Lynsey Devon, Founder & Chief Executive


With 25 years’ experience representing tourism and lifestyle businesses around the world, Lynsey is one of the UK’s best known and most respected names in travel PR.  Having spent two decades establishing Hotelplan as a leader in the luxury ski, city breaks and villa fields, she set up Heaven Publicity in 2012 after overseeing PR for TUI Travel PLC’s Specialist Activity Sector and its acclaimed stable of 104 companies.

There are few travel-related areas that haven’t benefitted from Lynsey’s invaluable expertise already. What’s more, she’s as comfortable promoting charity events and retail brands as she is pushing hospitality and tourism-related companies – a skill that ensures the Heaven team is equally confident securing print, digital and broadcast coverage outside the traditional travel pages as well as within them. Plus, she is consistently asked to share her vast knowledge with others, and is a regular on the judging panel at the World Snow Awards, presented by the Telegraph Ski & Snowboard Magazine; further proving her talents and expertise as ‘Snow Queen’. 

With her exuberant personality, unrivalled black book of media, blogger and celebrity influencers and passion for new experiences, Lynsey’s hands-on approach could be exactly what you need to inject energy into your business.

Chloe Schultz, Senior Account Director

Chloe SchultzChloe has over 13 years’ PR experience, starting her career at top 20 global agency Porter Novelli. She moved in-house to TUI Group in 2011, spending five years as PR Manager for Thomson, First Choice, Thomson Airways and Thomson Cruises focusing on generating coverage for the brands in the travel pages and beyond. She also has extensive experience in crisis communications, with developing the appropriate messaging for challenging situations a speciality of hers.

Chloe loves to travel. Over the years her backpack has been retired and she now seeks out the comfort of a hotel rather than an overnight bus journey, but her love of seeing new places and experiencing different cultures remains.

Charlotte Devenish, Senior Account Director

With over 17 years’ experience Charlotte started off her career working in the aviation industry at Virgin Atlantic and won the PR Week award in 2002 for crisis management – ‘I Love NY’ campaign following the events of 9/11. Charlotte moved onto Virgin Limited Edition in 2009 where in that time she successfully enhanced the company’s brand. This included filming projects such as BBC Celebrity MasterChef, a photo/film shoot for Victoria Secret, filming of Necker Island for ‘The Oprah Winfrey Show’ amongst others.

In her spare time, Charlotte likes to try and travel to a new destination at least once a year to experience new cultures. She counts herself lucky to have had many amazing experiences over the years, which include travelling on a private jet to a Caribbean island, paragliding in the Swiss Alps and a tandem skydive in Australia.


Rosie Barcroft, Account Manager

Rosie Barcroft

Never one to turn down an adventure, Rosie has been lucky enough to swim with dolphins in Jamaica, ski through thigh-deep Canadian powder, paraglide in the Alps and scuba dive along the Great Barrier Reef.

After four years editing the Ski Club of Great Britain’s magazines, including their hugely popular Ski+board and Elevation titles, she moved into the world of travel PR and has spent several years making her journalistic nose for a great story work wonders for adventure brands, ski resorts, self-catering companies and guided-tour specialists.

Pippa Twigg, Account Executive

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A fluent French speaker like Lynsey, Pippa’s passion for exploring blossomed during the time she spent working and living in France. Since then, the lure of the oceans and her endless energy has ensured her holidays have a distinctly active side to them.

Her combination of being fascinated by other cultures and having a genuine interest in people’s travels makes her an ideal member of the Heaven team, where she ensures her feature submissions, story ideas and press trip invites have unputdownable appeal.

Emma Bebb, Marketing and Events

rsz_1emma_website___Having fallen in love with Italy’s cuisine, coffee and snow-perfect mountains during the three years she spent living in Bologna, Emma’s combined her biggest passions since returning to London and introducing a high-octane dimension to the Heaven team.

With eight years’ experience turning innovative event ideas into reality and negotiating far-reaching partnership deals between her travel, ski and food brands and the likes of Sony Pictures, Land Rover and Urban Outfitters, clients can count on her pop-up creations to convert into column-inch grabbing occasions.


Sharon Williams, Events and Strategy

Sharon Williams

Another travel veteran and Alpine enthusiast, Sharon brings 25 years of operational, hospitality and marketing expertise across the leisure industry to the team.

Having worked her way up the slopes from tour guide to managing large ski resorts for major UK operators, she soon found her organisational and training skills in demand by the big-name sponsors of global sporting events such as the Olympic Games in Torino, Beijing, Vancouver and London 2012 as well as high-profile music festivals.

All of which makes Sharon perfectly placed to help create memorable events, from journalist trips and industry gatherings to press conferences and client training sessions.

Edward Andrews, Strategist

EdwardOur very own Eddie ‘the eagle-eyed’ Andrews could be described as the organisational and strategic backbone to Heaven Publicity. So, whilst the team have their heads facing upwards in constant pursuit of the perfect story angle, impactful event or timely trend, Edward’s eyes are always firmly pointed downwards to deliver clients the all-important results.

With 17 years working for a prestigious merchant bank, a regular presenter for the Chartered Institute of Marketing and with countless financial articles under his belt, Edward rounds up all of the team’s coverage, making sure that clients receive their articles and reports in a timely and eye-catching manner.

James Hurren, Intern

James Hurren A life-long Verbier-goer, James brings his passion for travel, sport and writing to the Heaven team (as well as his own blend of frenglish). Taking a year out from his Politics degree, James is getting stuck into the world of travel PR, learning invaluable inside knowledge from the fun, experienced team at Heaven Publicity. When he’s not working, he can often be found playing rugby, surfing or skiing. He also enjoys photography and is hoping to find the time to start playing the guitar…again.

Arthur, Newshound

ArtherWith a remarkable ability to sniff out every story lead with a potential for adventure, Arthur’s passion for the outdoors, natural curiosity about the world around him and relentless energy shine through everything he does. A founding member of Heaven Publicity’s sociable and well-groomed pack, our intrepid explorer’s dogged determination means he can be counted on to launch himself enthusiastically into every new project.

Best of all, given his wholehearted devotion to making people happy, this fun-loving fellow embodies Team Heaven’s trademark spirit of playful professionalism and ability to work just as hard as it plays.

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